Client Experience Manager

Laura Case

With over 42 years in the customer service industry and 15 years in aesthetics, Laura brings unmatched expertise—and heart—to every client interaction. She’s passionate about getting to know each person who walks through our doors and takes pride in supporting them throughout their aesthetic journey. Laura’s mission is to make every visit feel luxurious, comfortable, and personal. Whether she’s educating clients on skincare products or simply offering a warm welcome, her genuine care shines through.

Next time you’re in, don’t be shy—come say hello!

Current beauty trend you love and one you could live without:

Love glowing skin. I could live without overdone eyebrows.

Something fun:

I married my high-school sweetheart after 25 years.

What’s one myth about injectables you wish would disappear forever?

Botox makes you look unnatural.

Go-to pump up song before a busy day:

Don’t Stop Believin’, Journey

Preferred morning fuel:

Tea

What’s one treatment you personally swear by?

Botox

Something surprising you have learned about the industry:

The amount of men that get botox and fillers.

My ultimate self-care Sunday includes…

Go for a walk with my dogs in the morning, read a good book and spend time with my family.

A few kind words.

Laura is always so kind and welcoming, she makes the whole experience even better.

Bailey S.

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Alisa Grimm, BSN, RN